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Contact Us

Contact information is provided for a number of ELEXON personnel. Subject to the nature of your enquiry, a direct telephone or email address may be available from this section. To contact an Operational Support Manager or Lead Analyst (on a Modification Proposal) refer to the left-hand menu alongside. Contact details for a number of other ELEXON personnel are also available from this menu.

ELEXON’s offices are located in central London. Refer to the location map for further information.

ELEXON Limited
4th Floor, 350 Euston Road
London NW1 3AW
Telephone: 020 7380 4100
Fax: 020 7380 0407

Switchboard opening times are 8.30am to 5.30pm Monday to Thursday and 8.30am to 5pm on Friday.

Support and Assistance

BSC Parties should, in the first instance, direct all enquiries to their Operational Support Manager (OSM) or to the BSC Service Desk on:
Email: bscservicedesk@logica.com
Telephone: 0870 010 6950

Comments or Suggestions

We want to make ELEXON easy to do business with. Complete the form below if you

think that 'how' we do things could be simplified,
want to make a suggestion that will improve ELEXON’s service to you, or,
just want to provide us with general comments or feedback.

If you want to initiate a change to a formal BSC process (the 'what' we do), please refer to the Change Process.

We are committed to addressing your feedback. Your submission will be sent immediately to ELEXON’s Communications Team.

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Data Protection Notice We do not ask you for any personal information if you are just visiting our website. However, to take advantage of some services such as requests for information or attendance at events we will ask for some personal information. This information is stored in our internal systems and is available to ELEXON staff only. Where you do provide information to us we would like to retain it for the following purposes: - to research your particular areas of interest on the website to enable us to offer you a more efficient service tailored to your needs; and to assess the function and performance of this website. You may at any time: - request a copy of the personal information held about you; and/or - request that we correct any information we hold about you; and/or - advise us that you no longer consent to the use of your details as set out above. These requests, together with any other queries you have relating to your personal data, should be emailed to website@elexon.co.uk at ELEXON Limited. Please read our Privacy Policy, accessible using the link at the bottom of this page, for further information. You can give us your consent to retaining the information for the purposes set out above by clicking the ‘Accept’ box below.
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If you are registered with myELEXON and logged in, some of the fields above will have been pre-filled. If the information is inaccurate you can update your contact information in myELEXON and return to this form.

Press Queries

Refer to the Newsroom or contact:

ELEXON Contact Joanne Smalley
Corporate Communications Manager
Telephone: 020 7380 4369
Email: Joanne.smalley@elexon.co.uk OR communications@elexon.co.uk

Website Assistance

To comment on the website or for help with use of the site, please email the ELEXON Webmaster on webmaster@elexon.co.uk Additional assistance is also available from the Help section of the website.

Registered office: 4th Floor 350 Euston Road London NW1 3AW Reg Co No: 3782949 Registered in England and Wales