myELEXON
I'm not logged inWelcome
Email:

Password:
Print This Page Print This Page

Help and Guidance

This new section brings together a collection of our online resources to provide you with information, advice and guidance.

Looking for support?

Please email the BSC Service Desk or call 0870 010 6950.

Want to know more about what we do?

What Does ELEXON Do? gives a basic overview of our role as the Balancing and Settlement Code Company in the British electricity industry, or browse the Frequently Asked Questions around ELEXON, the BSC and Settlement.

Are you new to this website?

Visit our Website Content Guide for an overview of key aspects of our website. And don’t forget our sitemap and Google-based search engine, available from every page. If you want more information or help with other aspects of this website, e.g. myELEXON, please visit our Using this Site section.

Are you planning to enter the Market?

If you’re planning to sign up to the BSC, you’ll find help and support in the Market Entry section of our website. Here you will find the market entry process diagrams to guide you through the market entry requirements step by step as they apply to each Party role.

Are you a Party or Party Agent looking for more information?

Find out more about working with ELEXON and the BSC in our Operating in the Market FAQs and Information and Process Guides section.

Registered office: 4th Floor 350 Euston Road London NW1 3AW   Reg Co No: 3782949 Registered in England and Wales