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Help and Guidance
This new section brings together a collection of our online resources to provide
you with information, advice and guidance.
Looking for support?
Please email the BSC Service Desk
or call 0870 010 6950.
Want to know more about what we do?
What Does ELEXON Do? gives a basic
overview of our role as the Balancing and Settlement Code Company in the British
electricity industry, or browse the Frequently Asked
Questions around ELEXON, the BSC and Settlement.
Are you new to this website?
Visit our Website Content Guide for an overview of key
aspects of our website. And don’t forget our sitemap
and Google-based search engine, available from
every page. If you want more information or help with other aspects of this website,
e.g. myELEXON, please visit our Using this Site section.
Are you planning to enter the Market?
If you’re planning to sign up to the BSC, you’ll find help and support in the Market Entry section
of our website. Here you will find the market entry process diagrams to guide you
through the market entry requirements step by step as they apply to each Party role.
Are you a Party or Party Agent looking for more information?
Find out more about working with ELEXON and the BSC in our
Operating in the Market FAQs and Information
and Process Guides section.