At Elexon we are committed to being a responsible employer. On this page you can read about the various activities we have undertaken to meet our corporate, social and environmental responsibilities.


At the beginning of January 2020, we started a three year partnership with two charities, Cancer Research UK and the Mental Health Foundation (chosen by Elexon colleagues). Whilst activities have been limited by the COVID-19 pandemic, our colleagues have so far raised over £2,500 through various fundraising activities.

As well as supporting the charities through fundraising we encourage our employees to use volunteering days, or to participate individually in charitable activities. From running marathons to charity boxing matches and cycling, our colleagues are frequently willing to raise money for both the company’s chosen charities and personal causes. Elexon will also contribute £100 to a charity of your choice if you are involved in raising money for them.

Employee volunteering

If you are a permanent employee, or on a 12 month fixed contract, Elexon will support you to take two Corporate Social Responsibility (CSR) days per year. You can use these days for schemes you are already involved in or ask the Elexon community team works to help you look for charitable schemes that may interest you.


We seek to ensure that all our suppliers and vendors follow ethical practices. This includes considering their values, CSR and environmental practices. We actively look to raise awareness of CSR and influence the practices of our own suppliers. We also insist that contractors pay their employees at least the London Living Wage.

We require continuous improvements in CSR from our existing service providers and suppliers. This includes early adoption of new technologies, staying informed and implementing any new requirements resulting from legislation changes. Through our marketplace and commercial activities, we are committed to exceeding our legal, moral and corporate obligations to our customers, suppliers and Elexon employees.

Helping our colleagues develop their career

We generate and preserve value over the longer term by continuing to focus on developing our people’s expertise. This is so we can build capability in the business as we gain a better understanding of the skills our people need to perform in a rapidly changing energy market. It also means we are helping colleagues to develop in their career and improving Elexon’s contribution to energy market challenges.


As a business, we believe our people are our greatest asset, and we depend on the skills and commitment that they bring to the organisation.

We continue to focus on developing our people’s expertise. It is important for building new capabilities in the business such as advanced analytics and insights, artificial intelligence, data science and modelling. This is particularly important for our digital platform delivery, where we have already brought in people with new skills.

In 2020 we appointed a Chief People Officer (CPO) as part of the Executive team. We aim to continue to attract and retain highly skilled colleagues in order to assure delivery of our industry leading customer service, robust processes and systems. The CPO will lead our people strategy work to meet these objectives.

We recognise that to provide a great place to work, we need to retain our focus on health, well-being, flexible working and personal development. The support we offer to colleagues includes promoting advice from the Mental Health Foundation and our Employee Assistance Programme.

During the COVID-19 pandemic, we did not furlough any of our employees and nor have we used any of the Government support schemes. We have been reassessing our ways of working to ensure that we support colleagues in continuing to deliver our services to the same standard.

Our initiatives have included:

  • Employee well-being surveys during the lockdown
  • Setting up a dedicated section of our intranet related to COVID-19
  • Advice and support on working from home
  • Regular updates from our executive team, through “Webtalks” on how Elexon is managing the impact of the outbreak and keeping colleagues fully informed of our return to office plan


We provide colleagues with clear guidance on how we manage our impact on the environment in our day-to-day work activities.

We aim to reduce our environmental impact through internal awareness campaigns, and by monitoring our energy consumption and recycling our waste. We also offer colleagues opportunities to use environmentally friendly means of transport. This includes our cycle to work scheme, where Elexon employees can spread the cost of purchasing a new bike through salary contributions.

In our office we use smart metering technology to help us identify where we can make energy savings. By using lighting controls, managing the running times of air conditioning units and turning off IT equipment, when it is not in use, we are reducing our bills. We made instant savings on our bills after installing these controls in 2017 and since then we have been working to make additional savings. The energy supply to Elexon’s office is 100% renewable and our office has an A+ rating for energy efficiency.